We encountered a compatibility issue between our app and Apple's new iPhone XS, iPhone XS MAX, and iPhone XR.
In order to resolve this issue, you must update the app to the most recent version (1.2.0). Please note that you will be required to download the games, even if you have previously done so.
We are sorry you experienced this issue. If you are still having trouble, please contact us directly at 1-800-468-6502 or click here.